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PCM ACADEMY

Professional Certification

Certificate Professional

Tourism Business Start -up & Tour Operations Professional

PCM - 001

3 Week
Intake: Rolling Admission
Online and on campus
Tourism Business  Start -up & Tour Operations Professional

Program Overview

๐Ÿ‘‰ Tourism Product Development แ€™แ€พ Tour Costing, Operations, Sales, Digital Marketing แ€”แ€พแ€„แ€ทแ€บ Customer Experience แ€กแ€‘แ€ญ Tourism Business แ€แ€…แ€บแ€แ€ฏแ€œแ€ฏแ€ถแ€ธแ€€แ€ญแ€ฏ แ€…แ€”แ€…แ€บแ€แ€€แ€ป แ€œแ€ฑแ€ทแ€œแ€ฌแ€”แ€ญแ€ฏแ€„แ€บแ€•แ€ซแ€žแ€Šแ€บแ‹

๐Ÿ‘‰ ASEAN Competency Curriculum แ€”แ€พแ€„แ€ทแ€บ Tourism Experts แ€™แ€ปแ€ฌแ€ธแ Hands-on Experience แ€™แ€ปแ€ฌแ€ธแ€€แ€ญแ€ฏ แ€•แ€ฑแ€ซแ€„แ€บแ€ธแ€…แ€•แ€บแ€žแ€„แ€บแ€€แ€ผแ€ฌแ€ธแ€•แ€ฑแ€ธแ€•แ€ซแ€žแ€Šแ€บแ‹

๐ŸŽ“Mode : Campus | Zoom Online


โœˆ๏ธ Tourism Business / Career แ€กแ€แ€ฝแ€€แ€บ


๐Ÿ—“๏ธ Saturday Class


๐Ÿ“† Duration: Every Saturday (3 Weeks)

What You'll Learn

1) Tour Operation Fundamentals 

โ€“ Manage and execute a detailed tour itinerary

โ€“ Develop and update tourism industry knowledge

โ€“ MONITOR TOURISM OPERATIONS


2) Tourism Product Development & Supplier Management 

โ€“ CONSTRUCT AND APPLY TOURISM PRODUCT RESEARCH

โ€“ Source and package tourism products and services

โ€“ Book and coordinate supplier services


3) Tour Costing & Pricing Workshop

โ€“ Prepare and submit quotations

โ€“ Manage and control operational costs


4) Airline PSA + Online Booking Platforms & Reservation Systems

โ€“ CONSTRUCT AND TICKET DOMESTIC AIRFARES

โ€“ Operate an automated information system

โ€“ Receive and process a reservation


5) Tourism Sales, Digital Marketing & Promotion

โ€“ Coordinate marketing activities

โ€“ Plan and implement sales activities

โ€“ Promote tourism products and services


6) Customer Service & Communication Skills

โ€“ Work effectively with customers and colleagues

โ€“ Manage and resolve conflict situations

โ€“ Communicate effectively on the telephone

โ€“ Promote products and services to customers




DR. AXEL BURNS

( Guest Speaker )

Tour Leader

Writer 

Founder



                  KYAW PYAY OO 

                             ( Lecturer )

                             ASEAN National Trainer 

                             MBA

                             PhD Candidate

                             MD, Asian Tour

                             Excom - MTM

                      HTAY AUNG KYI

                          ( Lecturer )

                      Lecturer , NMDC

                      B.Com | M.Dev.S

                      PhD Candidate

                      MD, Hospitality

                      Development Initiative

MAY THET LWIN

( Lecturer )

ASEN National Trainer & Assessor

MBA | MAS

MD, Smart Myanmar Travel

SG, UMTA | CEC, MTF

                             POTH POTH LWIN

                                   ( Lecturer )

                              Mekong Tourism Trainer

                              MBA | MAS

                              PhD Candidate

                              MD, PCM Academy






Career Opportunities

โœ”๏ธ Basic แ€™แ€พ Professional แ€กแ€‘แ€ญ แ€žแ€„แ€บแ€€แ€ผแ€ฌแ€ธแ€•แ€ฑแ€ธแ€•แ€ผแ€ฎแ€ธ

๐Ÿ‘‰ End-to-End Tourism Management System แ€€แ€ญแ€ฏ

Product Development แ€™แ€พ Customer Experience แ€กแ€†แ€ฏแ€ถแ€ธแ€กแ€‘แ€ญ

๐Ÿ‘‰ Tourism Value Chain แ€แ€…แ€บแ€แ€ฏแ€œแ€ฏแ€ถแ€ธแ€€แ€ญแ€ฏ

Theory + Practical แ€•แ€ฑแ€ซแ€„แ€บแ€ธแ€…แ€•แ€บแ แ€žแ€„แ€บแ€€แ€ผแ€ฌแ€ธแ€•แ€ฑแ€ธแ€”แ€ฑแ€•แ€ซแ€žแ€Šแ€บแ‹

Program Details

Program Code PCM - 001
Duration 3 Week
Study Mode Online and on campus
Level Professional

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